The Handpicked Stays Privacy Policy
Handpicked Stays (“we”, “us” or “our”) operates https://www.handpickedstays.co.uk (the “Website”).
We respect your privacy and are committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how information is handled when you visit our Website or contact us by email.
The Website does not require visitors to provide personal information.
We do not operate user accounts, registration forms, contact forms, newsletters or advertising systems, and we do not intentionally collect names, addresses or other personal information through the Website.
We do not use cookies or advertising or behavioural tracking technologies.
We use Umami Cloud to obtain general statistics about how visitors use the Website.
Umami is a privacy-focused analytics service designed to operate without cookies. Umami states that its standard analytics do not automatically collect personal information and anonymise analytics data by default.
The analytics may provide general information such as:
We use these statistics to understand how the Website is used and to improve its content, functionality and performance.
We do not use Umami Analytics for advertising, cross-site tracking or behavioural advertising.
We do not use cookies on the Website.
Our use of Umami Cloud is configured to operate without cookies.
We do not use cookies for advertising, marketing, behavioural tracking or user profiling.
The use of cookies and similar technologies in the UK is subject to the Privacy and Electronic Communications Regulations 2003 (PECR). If we introduce a technology that requires consent under PECR, we will obtain the appropriate consent before using it.
For further information, please see our Cookie Policy.
The Website provides an email address through which you can contact us.
We do not collect personal information from you before you contact us. However, if you choose to send us an email, we will process the personal information that you choose to include in your message.
This may include your name, email address, contact details or any other information that you voluntarily provide.
We use this information only as necessary to:
We do not use information contained in your email for advertising or sell it to third parties.
Where applicable, our lawful basis for processing information contained in correspondence will generally be our legitimate interests in responding to enquiries and conducting our business. Another lawful basis may apply depending on the circumstances.
Please avoid sending sensitive or unnecessary personal information by email.
The Website may contain links to websites and services operated by third parties.
When you follow one of these links, you leave our Website and the third party's own privacy and cookie policies will apply.
We do not control the privacy practices, security or content of third-party websites and are not responsible for how those websites process personal data.
We recommend reviewing the privacy and cookie policies of third-party websites before providing them with personal information.
The presence of a link does not necessarily constitute an endorsement of the third-party website or its services.
The Website is hosted using third-party infrastructure.
Our hosting provider may process technical information necessary to deliver, maintain and secure the Website. This may include IP addresses, timestamps, browser information and information relating to requests made to the Website.
Such information may be processed for purposes including:
This processing is carried out by our hosting provider as necessary to provide and secure the hosting service. The precise information processed depends on our hosting provider and its configuration.
We do not sell, rent or trade personal data.
Personal data voluntarily provided to us by email may be accessible to members of our organisation who need it to respond to your enquiry or deal with the matter concerned.
We may also use service providers where necessary to operate our Website or business, including our hosting provider and Umami Cloud.
We may disclose personal data where necessary to:
We do not otherwise disclose personal information to third parties unless there is a lawful basis for doing so.
Some of the service providers we use may process information outside the United Kingdom.
Where personal data is transferred outside the UK, we will ensure that the transfer is carried out in accordance with the requirements of the UK GDPR and that appropriate safeguards are in place where required.
We retain personal data only for as long as reasonably necessary for the purpose for which it was provided, unless we are required by law to retain it for longer.
Information contained in emails will normally be retained for as long as reasonably necessary to respond to the enquiry and deal with any resulting correspondence or business relationship.
When personal data is no longer required, we will securely delete it or anonymise it where appropriate.
We take reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Where the UK GDPR applies to personal data that we process, you may have rights including:
These rights are subject to certain legal conditions and exemptions and may not apply in every circumstance.
To exercise your rights or ask a question about how we handle personal data, please contact us at:
We may need to verify your identity before responding to certain requests.
The Website is not intended for children.
We do not knowingly collect personal data from children through the Website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action:
If you have concerns about how we handle your personal data, please contact us first so that we have an opportunity to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.
Further information about the ICO and making a complaint is available at:
We may update this Privacy Policy from time to time to reflect changes to the Website, the services we use, our information-handling practices or applicable legal requirements.
The latest version will be published on this page with the date it was last updated.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Handpicked Stays